LADS Revenue Mobilisation Tools
Following the call to action by His Excellence, LADS has developed several tools that enhance revenue collection. These tools are affordable and easy to use
- e-Musika – Markets Management
- e-Business License Management
- Amanzi – Water Meter Management
- Tau Katsekera – ChatBot
- Self-service kiosk
eMusika APP – Markets Management
Functions
- Space registration
- Space allocation
- QR Coded permit generation & tracking
- Markets billing
- Mobile receipting & revenue collection
Capabilities
- Analytics & reporting
- Flags expired permits
- Mobile APP integration
- Real-time monitoring of transactions
- Flags defaulters
e-Business Licensing
Functions
- Registration of all businesses => traders’ database
- Business premises registrations
- License billing & receipting
Capabilities
- Analytics & reporting
- Generates QR Coded license document
- Bulk SMS integration for notifications
- Portal Integration for online payments & license status tracking
- Tracks expired licenses according to billing cycle (annually/quarterly)
AMANZI-Water Management
Functions
- Captures all meter details
- Tracks meter welfare
- Meter reading APP
- Tracks consumption history per meter
Capabilities
- Captures coordinates of where a reading was taken from in order to curb reading forgery
- Analytics & reporting
- Flags abnormal consumptions
- Feeds consumption data directly into our billing system
- Exports data to excel for billing with other systems
- Computes non-revenue water
ChatBot – Tau Katsekera
Functions
- Account services
- Waiting list management
- Customer relationship management
- Budget consultation
Capabilities
- Integrated with ERP
- Budget consultation analytics reports
- Citizen engagement
- Brings convenience => people hate queues!
Self-Service Kiosk
Functions
- Account Balance inquiries
- Account payments
- Parking payments
- Waiting list application
- Application for business licenses
- Complaints and incident submission
- Budget consultations
- General council announcements and inquiries
Capabilities
- Fiscalised receipt generation
- Bank integration
- ERP integration
- Can be put in public areas => eating houses, retail shops, etc