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LADS Revenue Mobilisation Tools

LADS Revenue Mobilisation Tools

Following the call to action by His Excellence, LADS has developed several tools that enhance revenue collection. These tools are affordable and easy to use

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  • e-Musika – Markets Management
  • e-Business License Management
  • Amanzi – Water Meter Management
  • Tau KatsekeraChatBot
  • Self-service kiosk

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eMusika APP – Markets Management

Functions
  • Space registration
  • Space allocation
  • QR Coded permit generation & tracking
  • Markets billing
  • Mobile receipting & revenue collection
Capabilities
  • Analytics & reporting
  • Flags expired permits
  • Mobile APP integration
  • Real-time monitoring of transactions
  • Flags defaulters

e-Business Licensing

Functions
  • Registration of all businesses => traders’ database
  • Business premises registrations
  • License billing & receipting
Capabilities
  • Analytics & reporting
  • Generates QR Coded license document
  • Bulk SMS integration for notifications
  • Portal Integration for online payments & license status tracking
  • Tracks expired licenses according to billing cycle (annually/quarterly)
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AMANZI-Water Management

Functions
  • Captures all meter details
  • Tracks meter welfare
  • Meter reading APP
  • Tracks consumption history per meter

Capabilities

  • Captures coordinates of where a reading was taken from in order to curb reading forgery
  • Analytics & reporting
  • Flags abnormal consumptions
  • Feeds consumption data directly into our billing system
  • Exports data to excel for billing with other systems
  • Computes non-revenue water

ChatBot – Tau Katsekera

Functions
  • Account services
  • Waiting list management
  • Customer relationship management
  • Budget consultation
Capabilities
  • Integrated with ERP
  • Budget consultation analytics reports
  • Citizen engagement
  • Brings convenience => people hate queues!
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Screenshot 2024-03-06 005122

Self-Service Kiosk

Functions
  • Account Balance inquiries
  • Account payments
  • Parking payments
  • Waiting list application
  • Application for business licenses
  • Complaints and incident submission
  • Budget consultations
  • General council announcements and inquiries
Capabilities
  • Fiscalised receipt generation
  • Bank integration
  • ERP integration
  • Can be put in public areas => eating houses, retail shops, etc

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